Canadian Consumer Payments Survey, 2024 - Corporate Subscription

Download the CCPS 2023 Sample Report and Table of Contents

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The payments world has been upended over the last four years as a result of the pandemic, the wars in Ukraine and the Middle East, supply chain challenges, high inflation, high interest rates, and looming prospects for an economic slowdown. These developments have affected, and will continue to affect what Canadian consumers spend their money on, and how they make their purchases.  

Canadian Consumer Payments Survey, 2024, a primary tracking research study conducted online among 2,000+ online adult Canadians, examines the attitudes, payments behaviour and preferences of Canadian consumers across all major payment modalities, looking at the current situation and what consumers expect as the economy faces recession. It provides subscribers with the essential insights into consumer payments in Canada, critical to effective business planning and product development in this turbulent environment. 

Canadian Consumer Payments Survey, 2024 is the most comprehensive consumer payments survey in Canada, and includes an analysis of the awareness, current usage, and future usage intentions of both traditional and emerging payment instruments. The 2024 survey addresses the following forms of consumer payments: 

A strategic resource for payment professionals, Canadian Consumer Payments Survey, 2024 is an essential companion to Canadian Payments Forecast, 2024.

Now in its tenth year of publication, this new report from Technology Strategies International Inc. will provide in-depth insights into consumer payment trends and dynamics in Canada.

About the report
Report Publication date: August 2024
Number of pages: 127 pages of analysis with 120 charts and 40 tables (wide format)
Comprehensive set of data tables included with subscription (3 sets of banners)
Data tables available in April 2024

Companies mentioned in the 2022 report
This report mentions Aeroplan, Aikela, AIR MILES, AliPay, Amazon, American Express, Apple, Bank of Montreal, CAA, Canadian Tire, Cineplex, CurrencyFair, Esso, Ethereum, Fitbit, Garmin, Google, HBC, Huawei, Indigo, Interac, L8star, LG, MasterCard, McDonald's, Metro, Moneygram, Motorola, PayPal, Paysend, Petro-Canada, President's Choice, Remitly, Royal Bank of Canada, Samsung, Scotiabank, Sobeys, Starbucks, Suunto, Swatch, TD Bank, Ticwatch, Tim Horton's Uber, UnionPay, Visa, Wealthsimple, WeChat, Western Union, Westjet, Wise, WorldRemit, XE Money Transfer and Xoom.

Methodology:
Online research
Canadians aged 18 and over
Nationally balanced sample
Sample size, n=2,000+ 
Fieldwork conducted in April 2024 

Contents of the 2023 Report

• The View from 30,000 ft
• Introduction
• Background and Objectives
• How did we do it? – Methodology
• Significance Testing
• Sample Profile
• Detailed Findings
• Payment Preferences
• Bank Branch and ABM Visits
  
• Cash Withdrawals and Usage
• Cheque payments
• Debit, including Visa and MasterCard Debit Ownership and Usage
• Credit Card 
• Contactless Payments
• Mobile Payments
• Online Purchases and Payments
• Buy Now, Pay Later (BNPL)
• Wearable Payments
• Online Bill Payments
• Preauthorized Payments
• Prepaid Cards
• Gift Cards
• Loyalty Redemption Payments
• P2P Payments
• International Remittances
• Cryptocurrencies

Download the CCPS 2023 table of contents, methodology and report sample. Note that this sample does not include the structure of the data tables included in the subscription.

We are also able to customize the report to suit your specific interest areas (i.e. slice and dice). For more details please contact us at insights@tsiglobalnet.com or by phone at +1 905 617 3049.