Canadian Consumer Payments Survey, 2018

Canadian Consumer Payments Survey, 2018

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Canadian Consumer Payments Survey, 2018 is a primary tracking research study, conducted online amongst 2,000+ online adult Canadians and examines the payments behaviour and preferences of Canadian consumers. It is the most comprehensive consumer payments survey in Canada, and includes an analysis of the awareness, current usage, and future usage intentions of all major consumer payment modalities used in Canada, both traditional and emerging.

A strategic resource for payment professionals, Canadian Consumer Payments Survey, 2018 is an essential companion to Canadian Payments Forecast, 2018.

Included in 2018 Canadian Consumer Payments Survey
Detailed insights into each of the following areas:

Cash Contactless payments Prepaid cards
Cheques Mobile payments Gift cards 
Debit cards Online purchases P2P payments
Credit cards Preauthorized payments International remittances
Bill payments Virtual currencies

Now in its fourth year of publication, this new report from Technology Strategies International Inc. provides in-depth insights into consumer payment trends and dynamics in Canada.

About the report
Publication date: July 2018
Number of pages: 120 pages of analysis
Comprehensive set of data tables included with subscription (5 sets of banners)

Online research
Canadians aged 18 and over
Nationally balanced sample
Sample size, n=2,008 
Fieldwork conducted in May 2018 

Contents of the Report

  • The View from 30,000 ft
  • Introduction
    • Background and Objectives
    • How did we do it? – Methodology
    • Significance Testing
    • Sample Profile
  • Detailed Findings
    • Payment Preferences
    • Perspectives on Payment Security
    • Bank Branch and ABM Visits
    • Cash Withdrawals and Usage
    • Cheque payments
    • Visa and MasterCard Debit Ownership and Usage
    • Credit Card Ownership
    • Contactless Awareness and Usage
    • Mobile Payments
    • Online Purchases and Payments
    • Online Bill Payments
    • Preauthorized Payments
    • Prepaid Cards
    • Gift Cards
    • P2P Payments
    • International Remittances
    • Virtual Currencies
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