Canadian Consumer Payments Survey, 2020 - Early Subscription Offer

Canadian Consumer Payments Survey, 2020 - Early Subscription Offer

Regular price $10,995.00 Sale

Canadian Consumer Payments Survey, 2020 provides subscribers with the essential consumer payment preference and behaviour information that is so critical to effective business planning and product development. Take advantage of our EARLY SUBSCRIPTION OFFER today!

Early Subscription Benefits

  • Discounted price before March 31, 2020
  • Questionnaire input - due March 31, 2020
  • Data analysis specification - due April 17, 2020

New This Year!
In keeping with our mission to remain the primary source for key Canadian payment insights, we will be expanding our annual Canadian Consumer Payments Survey to include the following in 2020:

  • Wearable payments (smart watches, fitness trackers, etc.)
  • Loyalty redemption payments
  • Connected payments (IoT, smart speakers, etc.)

Canadian Consumer Payments Survey, 2020 is a primary tracking research study, conducted online among 2,000+ online adult Canadians and examines the payments behaviour and preferences of Canadian consumers across all major payment modalities. It is the most comprehensive consumer payments survey in Canada, and includes an analysis of the awareness, current usage, and future usage intentions of both traditional and emerging payment instruments. The 2020 survey will include the following forms of consumer payments: 

Cash Contactless payments Prepaid cards
Cheques Mobile payments Gift cards 
Debit cards Online purchases P2P payments
Credit cards Preauthorized payments International remittances
Bill payments Virtual currencies
New this Year!
Wearables Loyalty Redemption Connected payments (IoT)


A strategic resource for payment professionals, Canadian Consumer Payments Survey, 2020 is an essential companion to Canadian Payments Forecast, 2020.

Now in its seventh year of publication, this new report from Technology Strategies International Inc. will provide in-depth insights into consumer payment trends and dynamics in Canada.


About the report
Report Publication date: July 2020
Number of pages: 120 pages of analysis
Comprehensive set of data tables included with subscription (5 sets of banners)
Data tables available in June 2020

Online research
Canadians aged 18 and over
Nationally balanced sample
Sample size, n=2,000+ 
Fieldwork to be conducted in April 2020 

Contents of the Report

  • The View from 30,000 ft
  • Introduction
    • Background and Objectives
    • How did we do it? – Methodology
    • Significance Testing
    • Sample Profile
  • Detailed Findings
    • Payment Preferences
    • Perspectives on Payment Security
    • Bank Branch and ABM Visits
    • Cash Withdrawals and Usage
    • Cheque payments
    • Visa and MasterCard Debit Ownership and Usage
    • Credit Card Ownership
    • Contactless Awareness and Usage
    • Mobile Payments
    • Online Purchases and Payments
    • Wearable Payments
    • Online Bill Payments
    • Preauthorized Payments
    • Prepaid Cards
    • Gift Cards
    • Loyalty Redemption Payments
    • Connected Payments (IoT, smart speakers, etc.)
    • P2P Payments
    • International Remittances
    • Virtual Currencies

Download a table of contents, methodology and report sample from our 2019 report. Note that this sample does not include the structure of the data tables included in the subscription. For more details please contact us at or by phone at +1 416 628 0796.